Questions on Contacting us
Fingerprint and ID Question
Police Response Questions
Calling the Police Questions
- What is occurring or has occurred?
- The location of occurrence?
- Your name and phone number? (anonymous calls are accepted)
- Your location, if different from location of occurrence?
- The time of occurrence?
- Are there any injuries?
- Is anyone intoxicated?
- Are there weapons involved?
- How many people are involved?
- What are the descriptions of people involved? (start from the top, i.e., gender, race, hair color, eye color, height, weight, scars/tattoos, clothing)
- What is the description of the vehicles involved? (tag, color, make, model, year)
- What was the direction of travel for anyone leaving the scene on foot or in a vehicle?
- Are there any witnesses? Are they still on the scene?
- Are there any animals at the house? Inside or outside?
- Is the location fenced? Are there any clotheslines or pools?
- Has anyone been outside?
(Questions 14 – 16 are necessary for the safety of approaching officers. Also, if police K-9’s are used, this information will assist in effectively deploying the police dogs.)
Police Report Questions
Court Order Questions
Courthouse Center: 175 NW 1st Avenue, Miami, Florida, or call (305) 349-5888.
North Dade Justice Center: 15555 Biscayne Boulevard, North Miami, Florida, or call (305) 354-8736.
South Dade Government Center: 10710 SW 211th Street, Miami, Florida, or call (305) 252-5807.
Landlord and Tenant actions are tried under the Rules of Civil Procedure and they must be filed in the geographical district wherein the rental property is located. In Landlord and Tenant cases, the Clerk’s Office will not assist with preparation for filing or give legal advice. For eviction filing and procedures, see Florida Statues, Chapter 83 which covers Landlord and Tenant Actions, Evictions, Rents Due and Owing, Security Deposits, etc..
In order to file an eviction with the Clerk’s Office, respond in person to one of the County Courthouses listed below:
Caleb District Court
Joseph Caleb District Court
5400 NW 22nd Avenue, Suite #205 | Miami, Florida 33142
Telephone: (305) 275-1155 | Business Hours: 9:00am- 4:00 pm
Miami-Dade County Courthouse
73 West Flagler Street, Suite 135 | Miami, Florida 33130
Telephone: (305) 275-1155 | Business Hours: 9:00am- 4:00 pm
For more information on landlord/tenant actions visit the Miami-Dade Clerk of the Courts Web Site
General Information Questions
b. Please register your alarm with the Police department so that we may have your emergency contact number on file and respond quickly with out delay.
c. After 10 false alarms, you will be billed $25.00 for every false alarm thereafter within a 12 month period.
Priority 2 or 3 calls require a police response and are generally dispatched immediately. As information is being obtained from callers of an “in progress” or “high priority” incident, that information is simultaneously disseminated to the responding officers by the dispatcher.
Priority 1 calls are lower priority calls and may be an hour or longer for a police response, depending on call activity in the Village at the time.
A person who holds a drivers license who is 17 years of age, when operating a motor vehicle after 1:00am and before 5:00am, must be accompanied by a driver, 21 years of age or older, who holds a valid license to operate the type of vehicle being operated unless the juvenile is driving to or from work.
Civil infractions, (moving and non moving violations) are payable in person or through the mail at the Clerk Of County Courts, Richard E. Gerstein Justice Building 1351 NW 12th Street, Room 124, Miami, Florida 33125.
Criminal traffic violations require a court appearance on the date set by the County Courts. Drivers issued criminal citations will be notified by mail to appear in court approximately 30 to 35 day following the date of issue.
- If you receive a ticket that you feel was unjustified or because of circumstances beyond your control, you may contest your ticket in court.
- You may call the Clerk of County Courts (305) 275-1111 to request a court date and obtain more information.
- You may also complete a Request for Trial Form found inside the envelope provided by the officer.
- For additional information on traffic citations and traffic court, visit the Clerk’s web page www.miami-dadeclerk.com.
- If you are involved in a crash wherein total damage is less than $500.00, it is not necessary to report the accident, however, you should exchange driver information among the parties involved in the accident.
- If you are involved in a crash with total damage of more than $500.00 (all vehicles or property) and there are no injuries, or criminal charges and vehicles are drivable, you are required to obtain a white crash form from any Police Department, Florida Highway Patrol, or Sheriff’s Office. The form should be completed with the applicable information for all vehicles involved and mailed to Tallahassee (address on the form) with a copy to your insurance company.
- If you have been in a crash involving injury, a drunk driver, a hit and run (with the suspect’s information), or if your vehicle is disabled requiring a tow, you should notify the police agency having jurisdiction where the crash occurred for a report to be completed. If the cars are interfering with traffic flow and can be moved, then you must move them out of the roadway.
Code Enforcement Questions
- Radios, televisions, phonographs, musical instruments, etc.;
- Using, operating or permitting to be played, used or operated any radio, television, musical instrument, phonograph, stereo equipment, or other machine or device for the producing or reproducing of sound in such manner as to disturb the peace or quiet and comfort of the neighboring inhabitants in such manner as to be audible by such neighboring inhabitants.
You can find information about alarm ordinances by visiting www.municode.com and click on “online codes” under “free resources.” You can also find information about our alarm ordinance by clicking here.
For more information and assistance with code violations, you may contact the following departments:
Call Code Enforcement: 305-871-3141
* If you observe a vehicle parked on private property that has no tag or if the tag is expired.
* If you observe a residence with trash, garbage, furniture, abandoned refrigerator with a door attached or other code violations.
* If you observe a neighbor repairing or building a structure without a city permit.
Call Traffic Maintenance – Electrical Shop: 305-592-8925
* If a streetlight is out or very dim.
* If a streetlight needs to be installed to light up a dark area.
* Before calling, be sure to get a correct house number or the number from the power pole.
Call Maintenance Department: 305-871-6104
* If bushes impede visibility and need to be trimmed away from corners and streets.
* If trees need to be trimmed around streetlights or power lines.
Call Traffic Maintenance – Sign Shop: 305-592-0830
* If a street sign needs repaired, replaced, etc.
Call Traffic Maintenance: 305-596-8570
* If a street is in need of repair, potholes, etc.